Frequently Asked Questions

Yes, be sure to keep your dessert in the refrigerator until it is ready to be sliced as the cheesecake is best served chilled. 

Our cheesecakes can last between 7 and 10 days in the fridge and still taste fresh.

Absolutely! Cheesecake is one of the best desserts to freeze. You can freeze the cheesecake whole or in slices for up to 3 months. Wrap it in plastic wrap and then foil. It is best to thaw the cheesecake in the refrigerator overnight. Once thawed, you can store the cheesecake in the fridge for up to five days. You can also refreeze it.

Our vanilla cheesecakes are not nut free; however, our signature line of chocolate cheesecakes are nut free. We will be offering our chocolate cheesecakes soon. If you do not see the chocolate cheesecakes on the menu, feel free to contact us for a special order. 

Orders placed by Saturday 3pm will be ready to pick up or deliver by Wednesday. Cakes can be delivered from Wednesday through Saturday. 

No, we do not have a minimum order requirement for delivery or pickup. 

You can pick up your order at Chef Jojo's Cookshop located at 1895 Union Blvd., Bay Shore, NY 11706. 

We are only able to deliver to physical addresses. 

Cancellation requests are granted within 24 hours of placing your order. After 24 hours, orders are being prepared and cancellation is not possible. We do not offer refunds; however, if there is an issue we may be able to offer a store credit. This is on a case by case basis.